Coaching & Support

…perspective

Our approach is a “hybrid learning” or “blended learning” that refers to approaches in which traditional classroom time is eliminated, replaced with online learning, human interaction and response and of course accountability. Has the technical checklist been checked off?

GenXwest eLearning is self-paced and allows participants to engage in the exchange of ideas or information without the dependency of other participants′ involvement at the same time. This is the beauty of online coaching.

Online coaching works for businesses because often they simply do not have the time or money to have coaches on staff.






…have seen much

For example, we can have a face-to-face discussion, live instruction and feedback, Skype conversations. It’s been demonstrated that eLearning fosters online awareness and improves many students’ writing skills.
Through online coaching and instruction, you can learn the information quickly and at your pace.


Over the past decade thousands of companies and organizations are developing professional-development programs that combine face-to-face interaction and online training. This information can be made available to you. Tailored and built for what you need to succeed in your particular role and market niche.

Maybe you have supervisory skills that require some insight and a generous amount of ethical clarity. We have been responsible for the well-being of several million people. Our track record of success can be seen in the “Overview” on our Home Page.

You and your coach at GenXwest will observe and analyze videos or audio of you in action, come up with personalized teaching strategies, and then review videos of implementing those strategies in the classroom over the course of an agreed period of time. These private coaching sessions are proactive and very action-orientated.

Even enterprise sized organizations do not have the time or money to deploy changes. They may even be dinosaur like and resist it?! Your company can turn on a dime and respond to those disrupting technologies being deployed YESTERDAY by your competition.

Our virtual instructional coaches can help from anywhere and at any time. This promises you as the captain-of-your-ship more feedback, personalized action plans, and follow-up (aka accountability).

Web conferencing enables the student and a GenXwest instructor to communicate via webcam, microphone, and real-time chatting in a group setting if others are invited in.


…some things never change

The virtual meeting provides structure with the freedom of independence in your environment. The virtual meeting provides a social learning environment that replicates the traditional “brick and mortar” office.

We can suggest software for meeting applications that provide a recording feature. Each session is recorded and stored on a server, which allows for instant playback of any interaction.

This can be extremely useful for clients to retrieve missed material or review concepts being worked on.

Our team has studied old skool, and new skool. We have attended universities, both physically and online. We have helped contribute to the design of in-house computer based training. Our extended health program even offers services via cell phone or Skype. We offer you the same high end caliber experience.

Our training management system is designed to optimize instructor-led training management. Similar to an enterprise resource planning (ERP), it aims at streamlining aspects of the training process:

  • planning (training plan and budget forecasting)
  • logistics (scheduling and resource management)
  • financials (cost tracking, profitability)
  • reporting
  • sales for-profit training providers.

A training management system can be used to schedule instructors, venues and equipment through graphical agendas, optimize resource utilization, create a training plan and track remaining budgets, generate reports and share data between different teams.

As artificial intelligence (AI) becomes more prominent in this age of big data, we use it as part of an AI-enhanced educational Intelligent Tutoring System (ITS), designed to provide immediate and personalized feedback to you. The incentive to develop ITS comes from educational studies showing that individual tutoring is much more effective than group teaching, in addition to the need for promoting learning on a larger scale.

We understand how to support you and your team in a realistic, highly differentiated, and self-paced environment. A proven blend of insight, knowledge, purpose and communication.