Productized. Repeatable. Done For You.

Your AI Front Desk:
Live in 30 Days.

Every client follows the same battle-tested launch process. No custom dev. No guesswork. A standardized, done-for-you system that goes from signed agreement to live AI in 30 days — and then optimizes every month after that.

30
Days from sign to live
7
Phases — soup to nuts
0
Tech skills needed
94%
Client satisfaction

7 Phases. You're Live. We Optimize.

This is the exact same repeatable process every client goes through — no one-offs, no custom chaos. When we standardize every step, we deliver faster and you get results sooner.

1
Day 1 — Free Call

Discovery Call

A no-pitch, no-pressure 30-minute call with Steve Donahue. We listen to your business, your pain points, and your team. You leave with clarity on which three automations will earn you the most — even if you never hire us.

🎙30 minutes via Zoom, phone, or in person
🗺We map your current processes and identify waste
📊You receive a live ROI estimate based on your numbers
🤝Zero obligation — most people learn something valuable regardless
Book your free call →
2
Days 2–5 — Blueprint

Your AI Blueprint

We build a custom 90-day AI roadmap specific to your business, industry, and team. This includes exact ROI projections, a week-by-week implementation timeline, and a clear scope with no surprises.

📋Custom GenXwest AI configuration plan
💰Itemized ROI projections with conservative estimates
📅Week-by-week implementation schedule
🔗Integration map with your existing tools (CRM, calendar, email)
✍️Fixed-scope proposal — price locked, no scope creep
3
Days 3–5 — Intake

Send Welcome + Collect Intake

You complete a structured intake form. We collect everything the AI needs: your services, pricing guidance, FAQs, team notification emails, business hours, lead goals, and brand assets. This is the source material for your AI's knowledge base.

📋Structured intake form — 15–20 minutes to complete
📸Brand assets: logo, colors, tone of voice examples
📧Notification emails — who gets alerted when a lead comes in
📌Escalation contacts for urgent inquiries
4
Days 5–12 — Build

AI Configuration & Build

We configure your AI assistant: greeting, knowledge base, brand colors, notification routing, escalation logic. Everything is built to your spec — no templates left visible, no generic responses.

🤖Greeting and brand-voice scripting
🧠Knowledge base: services, FAQs, pricing, objection handling
🎨Brand color matching and visual styling
🔔Real-time notification emails to your team
⚠️Escalation rules for urgent or complex inquiries
5
Days 13–16 — Verify

Verification & QA

Before anything goes live, we run a standardized verification: test the AI with real customer questions, check tone match, confirm lead routing works, and verify no inaccurate claims appear. We only approve deployment after passing this checklist.

✅Tone and brand voice confirmation
💬5–10 real buyer questions tested and reviewed
🔔Notification emails confirmed firing correctly
🛡️No hallucinated claims or unsupported offers
📲Desktop and mobile display check
6
Days 17–30 — Deploy

Embed & Go Live

We deploy the AI directly on your website. You get a walkthrough: what the system does, how leads are handled, what notifications your team receives, and how to request edits. Then it's live — and it starts working immediately.

🚀Deployed on your site — correct placement and styling
📱Desktop and mobile tested post-launch
👁️Client walkthrough: what the AI does and what you'll receive
🔴Live interaction confirmed — first real conversation reviewed
Book a free demo to see this live →
7
Day 30+ — Ongoing

Monthly Optimization & Reports

This is where most providers stop. We don't. We review conversations, identify weak answers and missed conversions, update the knowledge base, and send you a plain-English monthly report: what happened, what improved, what's next. Optimization is what justifies recurring revenue — and what makes clients stay.

📊Monthly report: total leads, top questions, missed conversions
🔧Script and knowledge base updates based on real data
📈Conversion improvement recommendations
🔍Proactive alerts if something unusual is detected
📞Quarterly review call — results + next growth opportunity

What You See vs. What We Do

You experience a clean, branded AI system. We operate all the infrastructure behind the curtain.

What You & Your Clients Experience
→Your branded AI assistant on your website
→Your brand colors, voice, and name throughout
→Real-time notification emails to your team
→Monthly optimization reports from us
→A dedicated support path through GenXwest
What We Run Behind the Scenes
→GoHuman AI configuration and knowledge management
→Autivia partner environment and client workspaces
→Embed code, platform updates, and deployment
→Monthly transcript review and improvement
→Optional voice, inbox, social, and video systems

No Jargon. Just Straight Answers.

No. GenXwest handles all setup, integration, and configuration. Your team attends one 1-hour training session and that's it. The GenXwest platform is designed for business owners, not IT teams. If you can use email, you can use the dashboard.
We build your AI's knowledge base from your intake form: services, pricing guidance, FAQs, common objections, and what to do with different types of leads. It's then tested with real buyer questions before going live. After launch, we refine it monthly based on actual conversation data — so it gets smarter over time about your specific leads.
The AI is configured with clear escalation rules: any question it can't confidently answer gets routed to a human. You can set the sensitivity yourself — conservative (escalates often) or confident (handles more independently). We monitor all AI interactions in the first 30 days and tune the model based on real feedback.
No. We set up and test everything in a shadow environment — parallel to your current operations — before any AI goes live. Your phone keeps ringing normally, your team keeps working normally, until Day 30 when we flip the switch. Most clients say they didn't notice anything was happening until Steve called to say "you're live."
All plans are month-to-month after the initial 90-day commitment. There's no penalty to cancel — we just ask for 30 days' notice so we can ensure a clean handoff of your data and automations. We're confident in our results: 94% of GenXwest clients are still active after 12 months.
Most clients see the AI paying for itself within the first 60–90 days through time savings alone. Lead conversion improvements and missed-call recovery typically add revenue within the first month. Full 312% average ROI is measured at the 6-month mark, though many clients hit that milestone sooner depending on their starting baseline.

See the System Working.
On a Business Like Yours.

In 30 minutes, we walk you through a live demo: how the AI responds to a prospect, how your team gets notified, and exactly how leads go from anonymous website visitor to your inbox. No pitch — just the system doing what it does.

Book My Free Demo → See Full Pricing